These Terms of Service (“Terms”) govern your access to and use of the CREER website, including any purchases made through our online store. By using this website, you agree to comply with these Terms.

 

Business contact:

Email: creer.uaa@gmail.com  

Address: E14 9TS, London, United Kingdom

 

 

1. ELIGIBILITY AND ACCEPTABLE USE

 

By using this website, you confirm that you are at least 18 years old or accessing the website with supervision of a legal guardian.

 

You agree not to:

• use the website for unlawful purposes  

• attempt to interfere with website security or functionality  

• upload malicious code or harmful content

 

We reserve the right to restrict access where misuse is suspected.

 

 

2. PRODUCTS AND AVAILABILITY

 

CREER sells fashion and intimate apparel. We aim to ensure that product descriptions, images, and pricing are accurate; however, errors may occasionally occur.

 

We reserve the right to:

• modify or discontinue products without notice  

• limit quantities per order  

• cancel orders where necessary

 

Colours may vary slightly depending on device screens and lighting.

 

 

3. ORDERS AND CONTRACT FORMATION

 

Placing an order does not automatically create a binding contract. A contract is formed only when your order has been accepted and dispatched.

 

We may cancel or refuse orders where:

• payment cannot be verified  

• fraudulent activity is suspected  

• pricing or system errors occur

 

 

4. PRICING AND PAYMENTS

 

All prices are displayed in Pound Sterling (£).

 

Payments are processed securely through third-party payment providers. We do not store full payment card details.

 

You agree to provide accurate billing information and authorise us to charge the selected payment method.

 

 

5. SHIPPING AND DELIVERY

 

Delivery terms, fees, and estimated timeframes are outlined in our Shipping Policy.

 

Delivery times are estimates only and may be affected by courier delays or customs processing. Customers are responsible for any import duties or taxes applicable in their country.

 

 

6. RETURNS, REFUNDS AND HYGIENE ITEMS

 

Returns and refunds are governed by our Return Policy and Refund Policy.

 

Due to hygiene reasons, certain intimate garments may not be eligible for return if the hygiene seal has been removed, unless faulty.

 

Nothing in these Terms limits your statutory consumer rights under UK law.

 

 

7. PROMOTIONS AND DISCOUNT CODES

 

Promotional codes may be subject to separate terms and may be withdrawn or modified at any time.

 

Discount codes cannot be exchanged for cash and may not be combined unless stated otherwise.

 

 

8. INTELLECTUAL PROPERTY

 

All content on this website — including branding, imagery, text, graphics, and design — is the property of CREER and protected by intellectual property laws.

 

You may not reproduce, distribute, or exploit website content without written permission.

 

 

9. USER CONTENT AND COMMUNICATIONS

 

If you submit reviews, feedback, or content to us, you grant CREER a non-exclusive right to use, reproduce, and display such content for business purposes.

 

You agree that submitted content will not violate any laws or third-party rights.

 

 

10. LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, CREER shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

 

Nothing in these Terms excludes liability for death, personal injury, or fraud where such exclusion is unlawful.

 

 

11. THIRD-PARTY SERVICES

 

Our website may include links or integrations with third-party services such as payment processors or analytics providers. We are not responsible for the policies or practices of those external platforms.

 

 

12. DATA PROTECTION

 

Your personal information is handled in accordance with our Privacy Policy and applicable UK GDPR requirements.

 

 

13. FRAUD PREVENTION AND CHARGEBACKS

 

We reserve the right to investigate suspicious transactions and to cancel orders where fraudulent behaviour or chargeback abuse is suspected.

 

Accounts associated with fraudulent activity may be restricted or permanently blocked.

 

 

14. DIGITAL CONTENT AND WEBSITE AVAILABILITY

 

We aim to keep our website available at all times; however, access may be interrupted for maintenance, updates, or technical issues.

 

We do not guarantee uninterrupted or error-free operation.

 

 

15. CHANGES TO THESE TERMS

 

We may update these Terms from time to time. Continued use of the website after updates constitutes acceptance of the revised Terms.

 

 

16. GOVERNING LAW

 

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of UK courts.