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Privacy policy

This Privacy Policy explains how CREER (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit or make a purchase from our website.

 

By using our website, you agree to the practices described in this Policy.

 

1. CONTACT INFORMATION

 

If you have any questions regarding this Privacy Policy or your personal data, please contact:

 

Email: creer.uaa@gmail.com  

Address: E14 9TS, London, United Kingdom

 

2. INFORMATION WE COLLECT

 

When you visit our website, place an order, or contact us, we may collect certain personal information, including:

 

• Name  

• Email address  

• Shipping and billing address  

• Payment details  

• Phone number (if provided)  

• Device information such as IP address, browser type, and interaction data

 

Some information is collected automatically through cookies and analytics technologies to improve website performance and user experience.

 

3. HOW WE USE YOUR INFORMATION

 

We use your personal data to:

 

• Process and deliver your orders  

• Provide customer support  

• Communicate order updates  

• Prevent fraud and ensure website security  

• Improve our website and services  

• Send marketing emails (only where consent has been given)

 

4. LEGAL BASIS FOR PROCESSING (UK GDPR)

 

We process personal data based on:

 

• Performance of a contract  

• Legal obligations  

• Legitimate business interests  

• Your consent where required

 

5. SHARING YOUR INFORMATION

 

We may share personal information with trusted third parties who help us operate our business, including:

 

• Payment providers  

• Delivery partners  

• Website hosting and analytics services  

• Marketing platforms

 

Your information may also be disclosed where required by law or to protect our legal rights.

 

6. DATA RETENTION

 

We keep your personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our policies.

 

You may request deletion of your personal data at any time.

 

7. YOUR RIGHTS

 

Under UK GDPR, you have the right to:

 

• Access your personal data  

• Request correction or deletion  

• Withdraw consent  

• Object to certain processing  

• Request data portability

 

To exercise your rights, contact us at creer.uaa@gmail.com.

8. COOKIES AND TRACKING TECHNOLOGIES

 

Our website uses cookies and similar technologies to:

 

• Remember preferences  

• Improve functionality  

• Analyse traffic  

• Deliver relevant advertising

 

You can manage cookie preferences through your browser settings.

 

9. INTERNATIONAL DATA TRANSFERS

 

Some of our service providers may process data outside the United Kingdom or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

 

10. CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page.

 

11. MINORS

 

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

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